Cookie Policy
How F13 Limited uses cookies and similar technologies
Last updated: 16 July 2026
At a glance
F13 uses limited cookies and similar technologies to operate and secure its websites and portals, remember choices and, where enabled, understand service use. Strictly necessary technologies may be used without consent. Optional analytics, advertising and non-essential third-party technologies are used only where permitted and, when required, after you make a choice.
1. About this Cookie Policy
1.1 This Cookie Policy explains how F13 Limited uses cookies and similar storage and access technologies when you visit f13.co.uk, use an F13 customer portal or interact with another F13 online service that links to this Policy.
1.2 It should be read with our Privacy Notice, which explains how we collect, use, share and protect personal information.
1.3 Different F13 websites, portals or services may use different technologies. Where a service has additional or different requirements, we may provide supplementary information at the point of use.
1.4 We review our use of cookies and similar technologies and update this Policy when our website, suppliers or legal obligations change.
2. Who we are
2.1 F13 Limited is a private limited company registered in England and Wales under company number 17045453.
2.2 Our public business and correspondence address is Unit 1, Whittington Moor Business Park, Sheffield Road, Chesterfield, S41 8LF.
2.3 You can contact us about this Policy by emailing office@f13.co.uk, telephoning +44 (0)114 361 0113 or writing to the address above.
3. What cookies and similar technologies are
3.1 Cookies are small text files placed on a computer, smartphone or other device when a website is visited. They can allow a website to recognise a device, maintain a secure session, remember choices or understand how a service is used.
3.2 Similar technologies include browser local storage, session storage, pixels, scripts, tags and other methods that store information on, or access information from, a user’s device. The same legal rules may apply even where the technology is not technically a cookie.
3.3 A session cookie normally expires when the browser is closed. A persistent cookie remains for a stated period or until it is deleted.
3.4 A first-party cookie is set by the F13 website being visited. A third-party cookie is set by another organisation whose service or content is used on the page.
4. When we ask for consent
4.1 We provide clear information about the cookies and similar technologies we use.
4.2 We may use a technology without consent where it is strictly necessary to transmit a communication, provide an online service requested by you, maintain essential security or where another legal exception applies.
4.3 Where consent is required, optional technologies are not enabled until you make a positive choice through our consent controls. Continuing to browse the website is not treated as consent.
4.4 Our consent controls should allow you to accept optional technologies, reject them or manage categories. Refusing optional cookies must not prevent access to the main public website, although a feature that depends on an optional third-party service may remain unavailable until you enable it.
4.5 The law may permit limited statistical or appearance-preference technologies without consent where all statutory conditions are met. Where F13 relies on an exception, we will provide appropriate information and any required simple means of objecting.
5. Categories of technology we use
5.1 Strictly necessary technologies are required for core website or portal functions, such as security, authentication, consent records and delivering a service you request. They cannot normally be disabled through our consent tool.
5.2 Preference and functionality technologies remember choices or provide enhanced functions. Some may be exempt from consent where they only implement a preference you have actively requested. Others are used only with consent.
5.3 Analytics and statistical technologies help measure visits, performance and use of pages. Unless a specific legal exception applies and its conditions are met, we use these only with consent.
5.4 Marketing and advertising technologies may be used to profile users, measure advertising or track activity across services. F13 does not currently intend to use behavioural advertising technologies on its public website. We will update this Policy and obtain consent before introducing them.
6. Cookie and technology schedule
6.1 The following table describes the strictly necessary technologies that may be used by the F13 public website or by authorised users who sign in to administer it.
| Name or technology | Provider | Purpose | Duration |
|---|---|---|---|
| Cookie preference record | F13 / consent management tool | Records whether you accepted, rejected or selected categories so that the site can respect your choice. | Up to 6 months |
| wordpress_test_cookie | WordPress | Checks whether the browser accepts cookies. Normally used only on the WordPress login page. | Session |
| wordpress_[hash], wordpress_sec_[hash], wordpress_logged_in_[hash] | WordPress | Authenticates and secures logged-in users. These normally affect F13 administrators or other users who sign in rather than ordinary public visitors. | Session; up to 14 days where “Remember me” is selected |
| wp-settings-{user_id}, wp-settings-time-{user_id} | WordPress | Stores interface settings for logged-in WordPress users. | Up to 1 year |
| Security, form or portal session tokens | F13 and relevant service suppliers | Protects forms or portal sessions against misuse, preserves a requested session and supports secure submission. | Session or short-lived |
| elementor (browser local storage) | Elementor | Supports the operation and rendering of the Elementor website platform and its editor. It is not used by F13 for behavioural advertising. | Persistent until removed or replaced |
6.2 The following optional or feature-dependent technologies are not necessarily active on every visit.
| Category or technology | Provider | Purpose | Duration | Status or legal basis |
|---|---|---|---|---|
| Preference storage | F13 or website platform | May remember a display, accessibility, language or similar preference you actively select. | Normally up to 6 months | Only where the feature is used; consent or an applicable exception |
| Website analytics | None intentionally enabled by default on the public website at the date of this Policy | Would measure aggregate use and performance of the website. | Not applicable unless enabled | Would require consent unless configured to meet a statutory exception |
| Marketing or behavioural advertising | None currently enabled | Would profile visitors or measure advertising across services. | Not applicable | Consent required before use |
| Third-party embedded content | Provider identified when content is added | Video, maps, social media or other embedded services may set their own technologies. | Provider-specific | Optional content should be blocked until consent where required |
7. Current use of optional technologies
7.1 At the date of this Policy, F13 does not intentionally enable marketing or behavioural advertising technologies on the public website.
7.2 Optional analytics or third-party embedded services will be listed in this Policy and in the website’s consent controls before or when they are introduced. They will not be enabled before consent unless F13 has confirmed that a specific legal exception applies and all conditions of that exception are met.
7.3 The cookies and technologies actually used may vary between the public website, a customer portal and other service interfaces. A portal may require additional strictly necessary authentication and security technologies.
8. How to manage your choices
8.1 When you first visit a relevant F13 website, our consent banner or preference tool will explain the available categories and allow you to make a choice where consent is required.
8.2 You can change or withdraw your choice at any time using the “Cookie Settings” or equivalent link provided on the website. Withdrawing consent does not make earlier lawful processing unlawful.
8.3 You can also delete or block cookies through your browser settings. Blocking all cookies may prevent secure login, forms, preference storage or other requested functions from operating correctly.
8.4 Browser controls do not always remove information stored through local storage or other technologies. Your browser or device documentation should explain how to clear site data.
9. Third-party websites and services
9.1 F13 may link to websites operated by other organisations. Their use of cookies is governed by their own notices and controls, not this Policy.
9.2 Where we embed third-party content, the third party may receive technical information such as your IP address and browser details when the content loads. We aim to prevent optional third-party content from loading until consent where the law requires it.
9.3 We are not responsible for the cookie practices of an external website that you choose to visit through a link.
10. Personal information
10.1 Some cookies and similar technologies involve personal information, such as an IP address, device identifier, account identifier or consent record.
10.2 Our Privacy Notice explains the purposes and lawful bases for processing personal information, who we share it with, how long we keep it and your data protection rights.
11. Changes to this Policy
11.1 We may update this Policy to reflect changes in our websites, portals, suppliers, cookie schedule or legal obligations.
11.2 The current version will be published on f13.co.uk with the date it was last updated. Where a material change affects an existing consent choice, we may ask you to make a new choice.
12. Questions and complaints
12.1 Questions about cookies or privacy can be sent to office@f13.co.uk or to F13 Limited, Unit 1, Whittington Moor Business Park, Sheffield Road, Chesterfield, S41 8LF.
12.2 If you are unhappy with how we use cookies or personal information, please contact us first so that we can investigate. You may also complain to the Information Commissioner’s Office. Details are available from ico.org.uk.